Zebrit started as an IT service management platform, helping teams run incidents, requests and assets from one fully managed SaaS product. Working with those teams, we saw the same pattern again and again: the tickets that hurt most were the ones that never needed to exist.
Alarms from security and monitoring tools flood queues with events that a person then has to disprove. So we built what sits in front of the ticket: a SaaS SIEM and operations center where AI agents investigate first, and humans step in when it matters.